Privacy Policy

Effective Date: January 1, 2019

Welcome to Hoy ("Hoy*", "we", "us" or "our"). Hoy is a content-sharing adrewards marketing platform that you can use to create memories with the brands that matter to you. Snap a selfie with the brand you love, share it with your friends and followers, and earn rewards for it. Social media engagement and marketing has never been this fun before!

* This Privacy Policy explains how Hoy collects, uses, shares, and protects your private information with regards to our mobile services, web site, and all software in connection with our services (collectively, the "Service"), and the information regarding the collection of user content and user information.

* By using Hoy, you have fully understood and accepted that you will be posting your content (thereafter, "User Content") i.e. name, photos, profile photo, comments, and other non-private user information, to Hoy and you will be sharing this content publicly and for the use and perusal of our brand/merchant partners.

* The main goal of this Service is to have a platform for Users to patronize their favorite brands by capturing memories, accomplish the Goal set for the memory and garner the required number of likes in order to win a reward (also, "Rewards"). Earning Rewards is consistent with the Rewards Policy under the Terms of User Agreement.


You may be asked to provide your personal information anytime you access Hoy or a Hoy third party application. Hoy and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are required to provide us with complete and accurate information upon our request. If you choose not to do so, there may be instances where we are not able to provide you with our products or services e.g., Rewards, or respond to any queries you may have.

We Collect the Following Types of Information:

(a.) Upon sign-up, Hoy requires a user name that will be associated with your account and your complete personal information which must match with a first and last name as it appears on any valid ID. Your personal information which is consistent with the name on the valid ID presented will be used as basis to qualify for a reward claim.

(b.) Information that you may use in your profile including password, location, phone number, email address, contact preferences when you register for a Hoy account. This information allows us to help you or others be "found" on Hoy.

(c.) User Content (e.g., photos, comments, and other materials) that you post to the Service.

(d.) Communications between you and Hoy such as Service-related emails (e.g., application updates, profile verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.

Log File Information:

(a.) Log file information may be submitted by your browser every time you access and visit a web page or app. The same details may still be collected when the content of the web page or app is downloaded to your browser or device.

(b.) Upon use of Hoy Service, servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring/exit pages and URLs, number of clicks, and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. Hoy may also collect similar information from emails sent to Hoy Users which then assist in tracking which emails are opened and which links are clicked by recipients. The collected data will then be used for accurate reporting and improvement of the Service.

Device Identifiers:

(a.) Hoy may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers " once you log in through mobile devices like a tablet or phone. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored together with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by Hoy.

(b.) Browsing habits and Service use may be reported through a device identifier to Hoy or to a third party partner to help provide reports or personalized content and ads. Certain Service features may depend on availability and functionality of device identifiers.


(a.) Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when, and by whom a piece of User Content was collected and how that content is formatted.

(b.) Users can add or may have Metadata added to their User Content including a hashtag (e.g., to mark keywords when you post a photo), geotag (e.g., to mark your location to a photo), comments or other data. This makes your User Content more searchable by others and more interactive. If you geotag your photo or tag your photo using other's APIs then, your latitude and longitude will be stored with the photo and searchable (e.g., through a location or map feature) if your photo is made public by you in accordance with your privacy settings.


In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:

(a.) aid in efficient means to access information once you sign in;

(b.) record information for future use to eliminate the need to re-enter such information on succeeding use and visits to the Service;

(c.) provide personalized content and information to you and others;

(d.) provide, improve, test, and monitor the effectiveness of our Service;

(e.) develop and test new products and features;

(f.) monitor metrics such as total number of visitors, traffic, and demographic patterns;

(g.) diagnose or fix technology problems; and

(h.) automatically update the Hoy application on your device;


We will not rent or sell your information to third parties outside Hoy (or the group of companies of which Hoy is a part) without your consent, except as noted in this Policy.

Parties with whom we may share your information:

(a.) We may share User Content and your information (including but not limited to, information from log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that Hoy is part of, or may become part of the group ("Affiliates"). Affiliates may utilize such information to provide, understand, and improve the Service (including providing analytics) and Affiliates' own services (including providing you with better, more relevant and more customized experiences).

(b.) We may also share your information, as well as information from tools like log files and device identifiers and location data, with third-party organizations ("Service Providers") that help us provide the Service to you . Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.

(c.) We may remove parts of data that can identify you and share anonymous data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.

Parties with whom you may choose to share your User Content:

(a.) Any information or content that you voluntarily disclose for posting to the Service, such as User Content, will be available to the public. Once you have shared User Content or made it public, the shared User Content may be re-shared by others.

(b.) Any Hoy User Content that you make public is searchable by other Users and are subject to use under our Hoy API.

(c.) Copies of previously posted information may still remain accessible in cached and archived pages of the Service, or if other Users or third parties using the Hoy API have copied or saved that information regardless of removal of such posted information.

What happens in the event of a change of control:

In the event that Hoy may decide to sell or otherwise transfer part or the whole of Hoy or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), all your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments agreed upon this Privacy Policy.

Responding to legal requests and preventing harm:

We reserve the right to access, preserve, and share your information in response to a legal request (like a search warrant, court order, or subpoena) if in good faith we deem it necessary or as stipulated by the law. This may include responding to legal requests from jurisdictions outside of the Philippines where, we, in good faith, deem that the response is required by law as covered within that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve, and share information when in good faith it is necessary to: detect, prevent, and address fraud and other illegal activity; in order to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed, and retained for an extended period of time when it is the subject of a legal request or responsibility, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.


Storage & Processing

(a.) Your information that is collected through the Service may be stored and processed in the Philippines or any other country in which Hoy, its Affiliates, or Service Providers maintain facilities.

(b.) By registering for and using the Service you consent to the transfer of information to and from the Philippines or to and from any other country in which Hoy, its Affiliates or Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

(c.) We use the standard means to safeguard the information collected through the Service. This include secure and reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Hoy cannot ensure the security of any information you transmit to Hoy or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.

(d.) You are expected and responsible to do your part in helping Hoy maintain the secrecy of your unique password and account information, and for controlling access to emails between you and Hoy, at all times. Some service changes done in social media services you use to connect to Hoy may affect your privacy settings. Hoy is not responsible for the functionality, privacy, or security measures of third-party applications or any other organization.


Your Account Information and Profile/Privacy Settings:

(a.) You may update your account at any time through logging in and changing your profile settings.

(b.) You may unsubscribe from e-mail communications from us by clicking on the "Unsubscribe Link" provided in such communications. As noted above, you cannot opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).

How Long We Keep Your User Content:

Following termination or deactivation of your account, Hoy, its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for the period necessary to fulfill the purposes outlined in this Privacy Policy and/or for a commercially reasonable time for backup, archival, and/or audit purposes.


Hoy does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed to children under the age of 13. Children below the minor age of 18 under Philippine Law are required to have a parent or legal guardian upon rewards claim.


You may contact Hoy in the event of the death of a Hoy User. Communication may be via e-mail. Should there be more information required, Hoy will contact you at the e-mail address you have provided in your request. Unclaimed rewards of a deceased person is non-transferrable and non-refundable.


If you have any questions about this Privacy Policy or the Service, please email us at [email protected].


Hoy may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of Hoy or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.


For those who would like to get in touch with us, feel free to email us at [email protected].